Backpacks

FAQ

Understand more about our products and the purchase process so you can buy with confidence.

Click to send us an email if you still have questions

About Cavalinho products

Where are Cavalinho products made?

All our products are designed and handmade in Portugal, just 15 minutes south of our second largest city, Porto, in the town of Santa Maria da Feira. To read more about our whole story, visit "Our Story" page.

What materials are Cavalinho products made of?

Cavalinho uses only the finest European fabrics sourced from trusted partners in Italy, France, Spain and Portugal.

We use custom fabrics as well as natural fabrics, both from by-products of the food industry, and natural renewable resources, this ensures the highest quality for our handmade beautiful artisan masterpieces.

We will always be committed to using only high-quality materials, and ethical sourcing practices.

Do Cavalinho products have warranty?

Buy with confidence knowing your Cavalinho purchase is under warranty!

For more information, please see our warranty policy.

About the purchase process

Can I get free shipping?

Yes! Get free shipping on any order over $100 in Canada and USA.

Check more details in our shipping and delivery policies.

What if I don't like what I get or it doesn't fit?

If you're not satisfied, you can easily exchange or return your purchase.

For more information, check our Exchange and Refund policy.

What if I don't live in Canada or USA?

Don't worry, we ship all over the world, shipping is calculated at the check out after you enter your address.

We don't mark up shipping, saving you money, so what you see is the actual cost from the shipping company.

If you have questions, please send us an email.

Let customers speak for us

from 115 reviews

Beautiful purse

Maria Da Silva

10/23/2024

All In Patent Leather Clutch Bag

Amazing

Marlene Jarrais

10/13/2024

Craft Mini Handbag

black & red clutch/shoulder bag

I love it, yesterday I took the black one to a wedding had a lot women stating how much they love it. Thank you

Maria Da Silva

10/13/2024

All In Patent Leather Shoulder Bag

Exactly 👍

Teresa Borsellino

10/13/2024

Eclectic Crossbody Bag

Very comfortable

I have it on for 8 hours straight, not bothering at all for a big event

Zilda Evangelista

10/08/2024

Fall in Love Loafers

Honor wristlet

Very nice and exelent quality!

Claudia Mihaela

09/22/2024

Honor Wristlet

Fits like a glove and is the most comfortable pump you will ever wear ESPECIALLY if you have small feet! (size 5)

Nicole Yoshimura

09/11/2024

All In Classic High Heel Pump

LOVE IT!

Such a beautiful handbag! I love the color and the softness of the bag.

Mary Baldwin

08/19/2024

Muse Leather Handbag

Beautiful and classic

I love the belt it is a great combination of classic and durability.

Mary Baldwin

08/19/2024

Classic Leather Belt

Awesome bag

Maribel Carvalho

08/08/2024

Ciao Bella Mini Handbag

My wife loves it

Jose Berto

08/08/2024

Signature Crossbody Bag

Unique style

Beautiful color, amazing quality. It will definitely stand out for many years to come. I always get compliments on my Cavalinho bags and shoes.
The extra pocket outside is very convenient to hold the cellphone or car keys for easy access. Love it!
Thank you Cavalinho Team! Great service and fast delivery. Thank you.

Lucia Raposo

07/25/2024

Cavalo Lusitano Leather Handbag

Small navy bag

Charming small purse, feminine and adorable.

Joan Lenard

07/24/2024

Charming Crossbody Bag

Portuguese perfume

I needed to get an additional suitcase while in Portugal and ended up getting one at the Cavalinho store where I received a sample of the perfume. My husband who usually doesn't wear fragrance loved the mens and I loved the womens so we ordered both of them

Donna Storment

07/18/2024